In monitoring solutions, there are features which are essential.

There are features which are convenient.

There are features which are interesting, but not particularly useful.

Then there are features which are luxury items.

I think of a luxury feature in a monitoring solution (or any software, really) as something which may cost more, but is so amazingly convenient, or well-designed, or comfortable to use that it makes me excited to use the tool. It makes me better at what I do – able to accomplish more in less time, or devote more time doing it because it takes longer for me to get tired of it.

Knowing the difference between essential, convenient, and luxury important. You need to know what you are paying for, and why.

You need to build the skill of identifying luxury features, and making a case for them when needed, so that you don’t find yourself “making due” when it’s not necessary.